Customer Support

Prompt & Comprehensive Service

Home elevators, dumbwaiters and wheelchair lifts will provide years and years of quality service with proper care and service. We know that prompt and comprehensive elevator repair and wheelchair platform lift repair is the cornerstone to the longevity of your products. For this reason we have more than 35 factory-trained service and installation technicians and service personnel, digitally dispatched and available throughout California and Nevada.

Service and Repair

Every department of McKinley Elevator prides itself on our prompt and courteous customer service. Whether our clients need elevator repair, dumbwaiter repair, wheelchair lift repairs, or other service, we are dedicated to handling the client’s individual needs and expediting orders in a timely manner. We make it a priority to meet today’s demands without sacrificing the attention of yesteryear’s commitment to customer service.

Service, Maintenance and Repair Services:

  • Residential elevators
  • Wheelchair lifts
  • Dumbwaiters

Emergency Repair

We offer 24/7 emergency elevator repairs and emergency wheelchair lift repairs and service in most areas. When emergency elevator repairs are needed, factory trained technicians are dispatched to your home or commercial property. We strive to meet all of your residential elevator and wheelchair lift parts and service needs throughout California and the major cities of Nevada.

Other Services

We also offer planned maintenance, installation and elevator parts. Contact us for more information.

For service and repair call:


24-Hour Emergency Service


Call 1-888-257-5576

After hours service calls are subject to an after hours rate.

Planned Maintenance

As part of our repair service offerings, we provide scheduled maintenance visits that will keep your accessibility lift or home elevator in top shape. Planned visits take the pressure off you and protect your equipment so that when you need it to work, it will work as designed.


As a service to all of our clients, McKinley provides quick, reliable installation for all of the brands that we sell. Because each installation is unique, our prospective customers are encouraged to set an appointment to visit one of our showrooms.


McKinley is also a distributor of parts for the manufacturers we represent. We sell factory provided OEM parts for those who must use a different service provider. Please do remember that many lifts require licensed technicians by law.